Frequently Asked Questions

Got Questions? We've got Answers.

We pride ourselves with our friendly team offering fast quality support to your issue or questions. Get a resolution with a reply within 24 hours.

If your question isn't listed here, please contact us.

What makes Signal Sentry lightbars unique?

Our products have international certifications and have been tested to ensure they thrive in Australian environments. We only manufacture and supply products that are SAE Class 1 Rated(maximum optimal brightness). Our competitive prices, quality assurance and satisfaction guarantee is why we stand out from competitors and our customers love us.

How do I know which surface mount is right for my needs?

Choose based on the LED count (3, 4 or 6), intended use, and vehicle type. An example of this, is our 3/4 LED variants are typically used on the front of vehicles while our 3/4/6 led variants are used on the rear and sides of 4x4 and trucks. The series of light chosen is based on preference and required application.

What are the benefits of shopping with us?

We offer a range of payment options and recently introduced AfterPay (Pay in 4).

Our customers can be comforted by:

  • Free Express Shipping
  • Superior Customer Service
  • 3 Year Warranty
  • Industry Leading Prices
  • Product Quality Assurance
  • International Certifications
  • Payment Security
How can I place an order?

Orders can be placed directly through our website 24/7 or by contacting us for bulk or custom orders. Orders are not dispatched on weekends or public holidays, and will be sent the next weekday. In the unlikely event there is a problem with your order, additional verification or address issues, our aim is to notify you immediately. It is now your product- in transit, we'll ensure to keep you in the loop as a priority.

What shipping options do you offer?

We offer standard shipping & express shipping options, ensuring timely delivery across Australia. Orders are shipped using courier Australia Post.

How do I track my order?

Tracking Information is provided immediately upon dispatch by our advanced system to ensure you're always kept in the loop.

What is your return policy?

We offer a hassle-free return policy. If you're not completely satisfied with your purchase, please contact us for a free return & refund. Product must be in original packaging & unused.

If your product is faulty, please contact us to initiate an immediate return for a refund, replacement or store credit.

How does the 3-year warranty work?

Our 3-year warranty covers manufacturing defects, product faults, offering repair, replacement of product, store credit or refund.

Can I expect competitive pricing with Signal Sentry?

Absolutely. We offer competitive prices without compromising on quality or durability ensuring value for our customers.

The current warning light market is saturated with expensive 12-24V outdated technology. It is time for Australia to modernize with Class 1 Technology at an affordable price.

Our competitors typically lure consumers in with labels like "High-Powered" and "High Intensity" however with minimal information about the poor quality LEDs used or total LED wattage. This results in overspending for mediocre lighting!

Certifications & Standards

All Signal Sentry products are Class 1 Rated, have been tested and designed for Australian conditions.

Compliance

  • ECE R10 ECE R65/00 TA2 ECE R65 TR2 SAE J 845 Class 1
  • Australian Design Rules

Tested to International Standards:

  • Vibration Test
  • Dust Test
  • Ingress Protection
  • Temporary Immersion Test
  • Water Splash Test
  • High-Pressure Cleaner Test.